RetailEdge Forums have moved to our Knowledge Base. For updated content click here.
Search found 1296 matches
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- Fri May 27, 2022 10:36 am
- Forum: RetailEdge 8 - General Topics
- Topic: Can I change the information shown on my receipt?
- Replies: 2
- Views: 157281
If you are using Custom Receipts combined with a Language File
You should note that if you are combining the language files with a custom receipts, RetailEdge assumes that you have control over the information in the labels and headers and, with the exception of "System Tags" that are populated based on the type of receipt being printed, the language ... -
- Wed Mar 16, 2022 4:35 pm
- Forum: RetailEdge 8 - FAQs
- Topic: Does RetailEdge work on Windows 10?
- Replies: 3
- Views: 159026
Re: Does RetailEdge work on Windows 10?
And obviously now RetailEdge works on Windows 11. If you are out buying a new machine, you should be getting one that will ultimately support the newest OS so that your hardware can have the longest lifespan. -
- Tue Mar 17, 2020 2:17 pm
- Forum: RetailEdge 8 - Suggestions and Requests
- Topic: Easier way to update PO item prices
- Replies: 1
- Views: 161703
Re: Easier way to update PO item prices
This topic has been moved to our Knowledge Base here. -
- Tue Feb 25, 2020 7:50 am
- Forum: RetailEdge 8 - General Topics
- Topic: RetailEdge DashBoard--SetUp
- Replies: 10
- Views: 20951
Re: RetailEdge DashBoard--SetUp
All the Dashboard settings have been moved to RECAP (RetailEdge's Centralized Application Platform), where we store all applications that require RetailEdge to talk to an outside application or site.
You can find the latest setup information here. -
- Wed Aug 14, 2019 8:43 am
- Forum: RetailEdge 8 - FAQs
- Topic: Discount Rule Priorities
- Replies: 0
- Views: 22573
Discount Rule Priorities
You should be careful when creating discount rules and make sure that you understand how the rules are applied. Unexpected results can occur if an item in contained in multiple rules. Once you create and apply a rule you should always run a test sale with some of the items to which the discount rule... -
- Wed Jun 12, 2019 10:29 am
- Forum: RetailEdge 8 - Tips and Tricks
- Topic: How do I assign a department to my Tips?
- Replies: 0
- Views: 169438
How do I assign a department to my Tips?
When using an integrated credit card processing option to handle tip adjustments (adding a tip item to the sale), it can be useful to have a department assigned to the tip line to help you properly categorize the tips in an external program like QuickBooks. Since the tip adjustments are handled by t... -
- Fri Dec 07, 2018 9:24 am
- Forum: RetailEdge 8 - General Topics
- Topic: How to view changes made to an item
- Replies: 1
- Views: 10417
Re: How to view changes made to an item
RetailEdge has a full auditlog for every action performed in RetailEdge. However it is only accessible by us when there is a potential issue. You can contact us if you think you have a potential issue. Direct email is the best way. Hello I have an item that I believe a staff member made a change to ... -
- Fri Dec 07, 2018 9:20 am
- Forum: RetailEdge 8 - Suggestions and Requests
- Topic: Report column
- Replies: 1
- Views: 9220
Re: Report column
Does one of the Compound (Inventory) reports not give you what you want? These will give you on-order, sold, received and on-hand Hello When pulling reports to analyze I almost always want to know how much of an item I have on hand when viewing qt sold or amount to be ordered. Is there a way to get ... -
- Fri Dec 07, 2018 9:18 am
- Forum: RetailEdge 8 - Suggestions and Requests
- Topic: 2nd Receipt
- Replies: 1
- Views: 8380
Re: 2nd Receipt
Does ctrl-alt-r not work for you? this will reprint the last receipt. So if you occasionally need 2 this is the way to do it. Hello It would be great if at the sale screen, after completing a sale, I could quickly (2 or less keystrokes) print a duplicate receipt. This is necessary with particular co... -
- Fri Jul 20, 2018 8:44 am
- Forum: RetailEdge 8 - General Topics
- Topic: Master Pack Quantities for reordering
- Replies: 1
- Views: 9707
Re: Master Pack Quantities for reordering
Thanks for reaching out. I think we have the feature you are looking for. The way we handle case ordering is a little different now. We had a number of customers with the 1 case issue and so we changed the automatic ordering process. We now use the case min/max in conjunction with the individual ite... -
- Wed Aug 23, 2017 3:49 pm
- Forum: RetailEdge 8 - General Topics
- Topic: PO notes Tab Suggestion
- Replies: 3
- Views: 12176
Re: PO notes Tab Suggestion
We will add it to the suggestion list. Would a line color change work? Are these Store Notes or Vendor Notes? Let us know more. Hello I rarely add notes to a PO but when I do, is there a way for the tab to change color or have a symbol on it so my employees know to check notes. I might leave 1 in 10... -
- Wed Aug 23, 2017 3:45 pm
- Forum: RetailEdge 8 - Suggestions and Requests
- Topic: Calculating margin
- Replies: 2
- Views: 9663
Re: Calculating margin
I am not sure I understand. The PO give you the price and margin and not your cost? The RetailEdge price calculator (press the Price Calc button on the Inventory Editor Price tab) will give you a margin if you put in a cost and price or a price if you put in a margin and cost. But it currently does ... -
- Fri Aug 18, 2017 12:28 pm
- Forum: RetailEdge 8 - Suggestions and Requests
- Topic: PO - Option to delete multiple items at once
- Replies: 1
- Views: 9166
Re: PO - Option to delete multiple items at once
Okay we can add it to the list. I am not sure what it would take and there is a lot of error checking going on during the deletion process. Thank you for putting it in context and this always helps us to better understand the problem and how a solution might help other customers. Hi, so we run a lot... -
- Fri Aug 18, 2017 12:24 pm
- Forum: RetailEdge 8 - Suggestions and Requests
- Topic: Android app
- Replies: 3
- Views: 14694
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- Fri Aug 18, 2017 12:01 pm
- Forum: RetailEdge 8 - FAQs
- Topic: My PINPad with OpenEdge Stopped Working
- Replies: 0
- Views: 18421
My PINPad with OpenEdge Stopped Working
If you are using the OpenEdge integration to process credit cards, you may find your PINPad has stopped working. This is because OpenEdge was acquired by Global Payments and they have been switching all of their accounts to Global. The PINPads you use are injected with a key that is processor specif...
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