RetailEdge Forums have moved to our Knowledge Base. For updated content click here.
Search found 27 matches
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- Fri Oct 21, 2016 8:44 am
- Forum: RetailEdge 8 - General Topics
- Topic: How Do I Track Return Authorizations
- Replies: 1
- Views: 2716
How Do I Track Return Authorizations
Is there a way to issue Return Authorization numbers in Retail Edge for product being shipped back to us? -
- Tue Oct 18, 2016 2:28 pm
- Forum: RetailEdge 8 - General Topics
- Topic: Can I change the information shown on my receipt?
- Replies: 0
- Views: 189311
Can I change the information shown on my receipt?
This post has been moved to our Knowledge Base here. -
- Tue Oct 18, 2016 2:26 pm
- Forum: RetailEdge 8 - General Topics
- Topic: How do I create a custom receipt?
- Replies: 0
- Views: 6566
How do I create a custom receipt?
The content of this forum post has been moved to our Knowledge Base here. -
- Wed Apr 27, 2016 9:58 am
- Forum: RetailEdge 8 - Hardware and OS Issues
- Topic: Default Printers keep changing in Windows 10
- Replies: 1
- Views: 8886
Default Printers keep changing in Windows 10
I updated recently to Windows 10 and now whenever I change the printer I use to print my RetailEdge reports the Windows default printer changes to the last one used. This is a pain being I switch printers for several different printing needs please help! -
- Tue Mar 16, 2010 2:00 pm
- Forum: RetailEdge 8 - General Topics
- Topic: QuickBooks Export - How Can I Fix an Export (or Start Over)
- Replies: 1
- Views: 3034
QuickBooks Export - How Can I Fix an Export (or Start Over)
I made a mistake in my QuickBooks export this morning, and am wanting to delete the deposit and start over. But it doesn't seem like I can delete it in QuickBooks. When I delete it from the register, it still appears in the "Payments to Deposit" screen, and it doesn't seem that I can delete it from ... -
- Mon Dec 01, 2008 10:26 am
- Forum: RetailEdge 8 - General Topics
- Topic: QuickBooks Export No Longer Working
- Replies: 1
- Views: 2406
QuickBooks Export No Longer Working
I just did an update to QuickBooks Pro 2008 and now the QB export in RetailEdge no longer works. I get the following error messages:
"Could not determine the version of the QuickBooks company data file, or the data file has been modified and requires a newer version of QuickBooks"
"This ... -
- Tue Aug 07, 2007 12:01 pm
- Forum: RetailEdge 8 - General Topics
- Topic: RECON Not Synchronizing Data???
- Replies: 1
- Views: 2375
RECON Not Synchronizing Data???
We use RECON to synchronize RetailEdge data between four locations. Some of our closing reports from one of the locations are showing incorrect data.
What's going on? -
- Fri Jun 29, 2007 11:55 am
- Forum: RetailEdge 7.5 - General Topics
- Topic: RetailEdge won't start - Unable to Initialize Borland...
- Replies: 1
- Views: 9307
RetailEdge won't start - Unable to Initialize Borland...
When I try to start RetailEdge 7.5, I get an error message that says something like "Unable to Initialize the Borland Database Engine - Error code
251E". What should I do? -
- Thu Nov 30, 2006 3:55 pm
- Forum: RetailEdge 8 - General Topics
- Topic: PC Charge Settings to Process Credit Cards
- Replies: 1
- Views: 3315
PC Charge Settings to Process Credit Cards
How do I tell RetailEdge to use PC Charge to process credit cards? -
- Thu Nov 30, 2006 3:36 pm
- Forum: RetailEdge 8 - General Topics
- Topic: Mercury Pay - What are the correct settings?
- Replies: 1
- Views: 4948
Mercury Pay - What are the correct settings?
I am a new customer and signed up to do credit card processing through Mercury Payment Systems.
What settings in RetailEdge do I need to make to start processing credit cards through MPS? -
- Mon Apr 10, 2006 9:32 am
- Forum: RetailEdge 8 - General Topics
- Topic: Common Start-up Problems and Error Messages
- Replies: 3
- Views: 12728
Common Start-up Problems and Error Messages
Can you give us a list of common start-up error messages and some hints on what they mean? -
- Tue Mar 28, 2006 4:01 pm
- Forum: RetailEdge 8 - General Topics
- Topic: Payment Screen Wrong Payment Medium Chosen
- Replies: 1
- Views: 3579
Payment Screen Wrong Payment Medium Chosen
When I am on the Payment Screen in RetailEdge 8.0 and I choose a specific Payment Medium, a different Payment Medium ends up being selected. -
- Tue Mar 28, 2006 3:49 pm
- Forum: RetailEdge 8 - General Topics
- Topic: Tax Jurisdictions don't work
- Replies: 1
- Views: 3538
Tax Jurisdictions don't work
I have added my Tax Jurisdiction/s under Tools - Tax Jurisdictions, but when I add a Taxable item to my Sales Screen, the Payment amount does not include tax. -
- Tue Mar 28, 2006 2:39 pm
- Forum: RetailEdge 8 - General Topics
- Topic: Printer Name can't be blank
- Replies: 1
- Views: 3505
Printer Name can't be blank
I am setting up my receipt printer and after I have chosen a Device Name and Printer Name or Serial Port for my printer and hit the Save button, I get an error message something to the effect that the Printer Name can't be left blank. -
- Tue Mar 28, 2006 1:38 pm
- Forum: RetailEdge 8 - Hardware and OS Issues
- Topic: Display Pole Settings for the Epson DM-D105 Display Pole
- Replies: 1
- Views: 4929
Display Pole Settings for the Epson DM-D105 Display Pole
I have an Epson DM-D105 Pole Display that I am trying to use with RetailEdge 8.0 and it is not properly displaying messages.
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