by Rudi » Tue Mar 28, 2006 4:25 pm
This is caused by someone converting from RetailEdge 7.5 to 8.0 prior to April of 2006, when this issue should be fixed by. The Sort Order values became corrupt from the conversion with the symptoms being that an incorrect payment medium would ultimately be chosen.
The fix is easy. Go Tools - Payment Mediums - Set Payment Screen Order, and hit the OK button. This will assign correct Sort Order values to the Payment Mediums and the problem should go away.