[groggory]

Well, I had this problem and it is quite scary at first. Here's what you do...

If you feel the need to reinstall the program, first backup your data.

Uninstall the program. Reboot

Reinstall. Reboot.

Open Retail Edge and change the database to RetailEdge_Data. Connect

Restore your data.

Control Panel > Administrative Tools > Services . Stop the Retail Edge Service.

Open Retail Edge. In the connection dialog, type in your server settings. Click Save. Retail Edge will tell you it can't connect.

Go back to the services box in control panel. Start Retail Edge Service.

Connect again in Retail Edge. You're good to go.

I did this while customer support wasn't around and it scared the life out of me that I killed the register. If any of this doesn't make sense, or if you know a better way, please share it with the world.

Thanks,

Greg