[RetailEdge User]

I just did an update to QuickBooks Pro 2008 and now the QB export in RetailEdge no longer works. I get the following error messages:

"Could not determine the version of the QuickBooks company data file, or the data file has been modified and requires a newer version of QuickBooks"

"This application has not accessed this QuickBooks company data file before. The QuickBooks administrator must grant an application permission to access a QuickBooks company data file for the first time"

What should I do?

[Andy]

The latest version of QuickBooks includes updates to the way it handles sensitive credit card and social security information. The new update requires that the properties for the "integrated application" (i.e. RetailEdge) be edited and reposted.

You'll need to log into QB as an administrator and edit the properties for the RetailEdge integrated application. It's possible that you might need to restart QB. If the problem still persists, you might need to restart your Windows machine as well.