by RetailEdge Moderator » Thu Dec 24, 2009 9:13 am
Our office will be closed on Friday December 25, 2009 for Christmas and Friday January 1, 2010 for New Years Day. We will be closing early on Christmas and New Years Eve at 3:00 PM Eastern. Technical Support will be available for sales emergencies for RetailEdge users on a paid Service Plan only.
We will be limiting our support during the week of December 28 to sales-based emergencies only in order to allow our technical support department to better serve customers during this busy retail holiday time. If you anticipate non-sales based technical support issues (new installations, server change-outs, training, misc. questions etc.) these may be able to be addressed but only by appointment.
Have a great holiday.