[wildman]

We have a lage corporate account, which has just decided that they will pay all their invoices 2% 30, So when I get payments they are now short, How can I receive these payments with out leaving a unpaid balance on the invoices? I have already informed the local company that we are no longer giving them discounts on the initial purchase.

[RetailEdge Moderator]

One way might be to issue them a store credit for the difference, and then when paying the invoice, apply the issued credit for the difference. A store credit manually issued will require a note telling you why the credit was issued.

Another might be to return a non-stock item for the difference to their account and thereby reducing the balance. This non-stock item could be assigned to a particular department at the time of sale that would allow you to quickly track the total discounts for this particular customer.

Your accountant probably has an opinion on this one and so it might be a good idea to ask them how they want to see the adjustment.

Hope this helps.

We have a lage corporate account, which has just decided that they will pay all their invoices 2% 30, So when I get payments they are now short, How can I receive these payments with out leaving a unpaid balance on the invoices? I have already informed the local company that we are no longer giving them discounts on the initial purchase.