Retail Edge Not Responding

wildman · by **wildman** » Sat Jun 18, 2011 9:13 am

Started Retail Edge this morning on Register1 and Register2.
Retail Edge server is on Register2. Tried to go into Vendor Management, it just sits there. Have to Ctrl-Alt-Del to close. I can access it fine from Register1. I even shut down and restarted, same problem. It didn't make sense that it will run from the workstation but not the machine that is the server.

by **RetailEdge Moderator** » Mon Jun 20, 2011 8:46 am

No this does not seem to make any sense on the surface. You could try rebuilding your vendor file from Tools Verify, pressing ctrl-alt-R (repair), selecting your vendor file and repairing it.

If this does not take care of it, let us know. Or if you found some other resolution since your posting let us know.

wildman wrote:Started Retail Edge this morning on Register1 and Register2.
Retail Edge server is on Register2. Tried to go into Vendor Management, it just sits there. Have to Ctrl-Alt-Del to close. I can access it fine from Register1. I even shut down and restarted, same problem. It didn't make sense that it will run from the workstation but not the machine that is the server.

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