[wildman]

Just installed the update for 8.2.10, Now both registers are running really slow. You type in a number and wait. You scan 3 items in the sales screen and look over they are not there yet. Any way to speed it up?

[Andy]

We're on it...

We think the slowness might be coming from a couple of different places. The first thing to try doing is to make sure the Inventory Manager is closed (or close all windows except for the sales screen). If you need to have the Inventory Manager open, please try setting the Detail field to OFF on the quantity tab.

We are busy researching this issue and hope to have a fix by tomorrow morning. We apologize for the slowness. An attempt to make some performance improvements clearly backfired in certain situations with certain data. Not everyone is affected by the slowness but a number of customers are.

[Andy]

Wildman,

We think we have found the issues causing the slowdowns that you were experiencing. Please redownload the update and see if the new code helps. Please keep us posted.

Thanks.

[wildman]

We have not seen any new updates yet, I just checked updates, and it didn't show anything new. What is the latest information? I get yelled at all day long by my employees.

[Andy]

There won't be a new notification of an update since the version has not changed. Please go to Help / Program Updates and then manually download the update (you might have to select Get Info). This will get you the latest program.

Thanks.

[wildman]

Thanks, that help get our system back to useable.