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RetailEdge won't start after new installation.
  • RetailEdge User
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    RetailEdge won't start after new installation.

    by RetailEdge User » Tue Jan 24, 2006 1:08 pm

    I just installed RetailEdge. Now the program will not start. I get the following error message:

    Error: Can't start program. Could not establish a connection to the server. It's possible that the server is not running or that you need to check your settings in "Tools, Settings, Server".

    This is a Windows XP machine and I chose the "Complete - Client and Data Server" install option.

    What should I do?
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    Andy
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    Joined: Mon Jan 23, 2006 1:30 pm

    by Andy » Tue Jan 24, 2006 1:42 pm

    After installing RetailEdge, you need to restart your computer.

    The installation program installs the Data Server as a Windows Service application. The service is not activated until the next time you restart Windows.

    Please try a reboot (or restart Windows) and see if RetailEdge will run.

    Good Luck.
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