Signature Line Missing

BIsrael · by **BIsrael** » Thu Sep 26, 2013 2:43 pm

I've configured the workstation Receipt Options 1, Advanced Receipt Options to 'Include Sign Line (Non Credit Card)' but I am not seeing the signature line on my receipts.

If it matters:
- I'm using an Epson TM-u220 tape style printer
- the purchase is against a House Account
- the RE value of the sale is $0 (the sale is priced by another system)

Thanks

by **RetailEdge Moderator** » Thu Sep 26, 2013 4:55 pm

Good one. Actually the sign line is associated with the payments on a particular sale. So in your case it was a $0 and on a $0 sale you will see there are no payments and so no sign line.

Let us know what you are trying to do and we can always add it as a suggestion.

BIsrael wrote:I've configured the workstation Receipt Options 1, Advanced Receipt Options to 'Include Sign Line (Non Credit Card)' but I am not seeing the signature line on my receipts.

If it matters:
- I'm using an Epson TM-u220 tape style printer
- the purchase is against a House Account
- the RE value of the sale is $0 (the sale is priced by another system)

Thanks

BIsrael · by **BIsrael** » Thu Sep 26, 2013 6:42 pm

We were looking for a sign line so that we could have the customer sign for delivery of the product.

Many people have short memories so having a signed document to acknowledge the delivery is quite valuable.

by **RetailEdge Moderator** » Thu Sep 26, 2013 7:42 pm

Understandable. You might want to maybe reprint the receipt and have them sign that. That way you would not have a $0 sale that won't print the sign line. But I can add it to the list.

BIsrael wrote:We were looking for a sign line so that we could have the customer sign for delivery of the product.

Many people have short memories so having a signed document to acknowledge the delivery is quite valuable.

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