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sales screen advanced options
  • lpnva
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    sales screen advanced options

    by lpnva » Sat Nov 22, 2014 1:22 pm

    Since the update, I noticed that if I have any notes for an item and have the notify at sales screen option checked, it will ask me for a quantity when I add the item to the sale. It only does this when I have that option checked.

    I have the sales screen advanced options set to NONE. These are the only items that are asking me for the quantity at the time of sale. If I uncheck the notes then it doesn't ask for quantity. Stock type is set to stock.
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    Re: sales screen advanced options

    by RetailEdge Moderator » Sat Nov 22, 2014 4:52 pm

    Yes we know about that. Just download the update again. This should take care of the problem for you.
    lpnva wrote:Since the update, I noticed that if I have any notes for an item and have the notify at sales screen option checked, it will ask me for a quantity when I add the item to the sale. It only does this when I have that option checked.

    I have the sales screen advanced options set to NONE. These are the only items that are asking me for the quantity at the time of sale. If I uncheck the notes then it doesn't ask for quantity. Stock type is set to stock.
  • lpnva
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    Re: sales screen advanced options

    by lpnva » Mon Nov 24, 2014 3:29 pm

    Seems to be working again after re-downloading the update. Also, since the update if I export any of the reports to an Excel file and paste it into another Excel file, everything turns red.
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    Re: sales screen advanced options

    by RetailEdge Moderator » Tue Nov 25, 2014 8:05 am

    That would be a mystery. We did not change anything in the exports for the last update. And we are unable to recreate that here. So if you have more information about what is happening let us know.
    lpnva wrote:Seems to be working again after re-downloading the update. Also, since the update if I export any of the reports to an Excel file and paste it into another Excel file, everything turns red.
  • lpnva
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    Re: sales screen advanced options

    by lpnva » Thu Nov 27, 2014 2:53 pm

    Our reports did change. We've always exported the Items by Register report into an Excel file- report format but since the update many of the cells now take up 2 cells instead of 1 and they've been shifted to the right by 1 cell. Had to redo our template we use to extract data. When we save the report and open it in Excel it's still black. When we copy and paste it into our template, everything turns red. This only happens with reports from RetailEdge. We use some other Excel templates for other things, and copy and paste works just like it always has.
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