[glowfish]

Hello
I normally create a PO, print labels and then wait for order to come in. When it arrives the employees price and put out inventory then in the PO they will receive the items based on packing slip (and notes if mistakes) then will update. Recently in my PO items that have been received are not showing up as received so it looks like they still need to be received before deleting PO, some are. If I check qt history in inventory though it shows that the item has been received. Confused. My inventory is messed up now and I am trying to figure out what is in and what still needs to be received without having to physically go on the floor for every item.
Hope you can help make sense of this.
Vanessa

[RetailEdge Moderator]

If your POs are showing that the items have not been received, but your inventory shows that the items have been received, then something strange is going on with your data. Where did you received them? On your island?

When you start getting into data analysis, you really need to start a support call. The best thing to do to minimize the amount of time spent, is to get a short list of the items and POs and dates you think are not showing correctly. That way support has something to focus on and can quickly determine what is going on.

Hello
I normally create a PO, print labels and then wait for order to come in. When it arrives the employees price and put out inventory then in the PO they will receive the items based on packing slip (and notes if mistakes) then will update. Recently in my PO items that have been received are not showing up as received so it looks like they still need to be received before deleting PO, some are. If I check qt history in inventory though it shows that the item has been received. Confused. My inventory is messed up now and I am trying to figure out what is in and what still needs to be received without having to physically go on the floor for every item.
Hope you can help make sense of this.
Vanessa