Charges not balancing

glowfish · by **glowfish** » Thu May 28, 2015 11:59 am

Hello
I just closed early and noticed there was only one charge. It was for 21.20. When I went to the closing report, Cash Drawer Summary, it said it was 21.19.
The penny isn't a big deal it just concerns me that they were different.
Hoping other reports wont be off. One day is fine but over a years worth of charges I am afraid the discrepancy could be huge.
Thanks
Vanessa

by **RetailEdge Moderator** » Fri May 29, 2015 12:22 pm

Hmmmm....

Sounds strange. If you want us to take a look at what is going on, you can put a backup into

ftp://ftp.highmeadow.com/incoming

Let us know when it is there and we will see what is going on.

glowfish wrote:Hello
I just closed early and noticed there was only one charge. It was for 21.20. When I went to the closing report, Cash Drawer Summary, it said it was 21.19.
The penny isn't a big deal it just concerns me that they were different.
Hoping other reports wont be off. One day is fine but over a years worth of charges I am afraid the discrepancy could be huge.
Thanks
Vanessa

RetailEdge Discussion Forums