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Chipped Cards
  • wildman
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    Chipped Cards

    by wildman » Fri Jan 29, 2016 4:10 pm

    We have been notified by Merchant that our system will be updated next week to accept the chipped cards. Do we have to change anything in Retail Edge settings, or is everything done automatically from the Genius? Is there anything that works differently when you process a chipped card? Just trying to be prepared in advance.
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    Re: Chipped Cards

    by RetailEdge Moderator » Fri Jan 29, 2016 4:31 pm

    There should really be no difference. The device will recognize the card and if the customer swipes the card, it will ask them to elevate. You will experience slower approvals (20 seconds) but that is just the nature of EMV.
    wildman wrote:We have been notified by Merchant that our system will be updated next week to accept the chipped cards. Do we have to change anything in Retail Edge settings, or is everything done automatically from the Genius? Is there anything that works differently when you process a chipped card? Just trying to be prepared in advance.
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