Customer Management
Another key piece to managing your store is keeping track of your customers. RetailEdge’s Customer Management allows you to not only tell you who your best customers are but also provides you with tools like built-in loyalty and gift card programs designed to keep them coming back and provide great customer service.
- Generates targeted customer lists and mailing labels based on customer sales
- Tracks customer interests
- Creates customer cards
- Stores customer images
- Displays notes for immediate customer identification
- Displays detailed sales histories at time of sale
- Store credit tracking
- Customer Manager- Provides customer sales and item history for all locations through the Customer Manager to make you more efficient and better able to serve and sell to your customers
- Birthday and Interest Tracking
- Activity Manager to track customer contact histories and ToDos
- Customer Emailing
- Customer Cards
- Price Level Discounting Rules
- Time Based and Price Level Discounting Rules. Tuesday is “Locals Day” promotions
- Coffee Card discounting
- House Accounts and Invoicing
- Built-in Loyalty Program
- Recurring billing
- Gift Registry and Wish Lists