Canceling Layaways
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<< Click to Display Table of Contents >> Navigation: Sales > Sales Functions > Open Orders and Layaways > Canceling Layaways |
To cancel a layaway:
From the Sales Manager
| 1. | Open the Sales Manager by pressing Sales Manager on the Toolbar or by pressing Ctrl-M. |
| 2. | Choose Layaway Sales from drop down box. |
| 3. | Press the F4 function key or press the Find button to find the sale. |
| 4. | After selecting the sale in the list, press the Cancel button. |
From the Customer Manager
| 1. | Open the Customer Manager by pressing Customer on the Toolbar or by pressing Ctrl-Alt-C. |
| 2. | Press the F4 function key or press the Find button to find the Layaway Customer. |
| 3. | Press the Layaway Tab on the lower part of the Customer Manager screen. |
| 4. | After selecting the sale in the list, press the Cancel Layaway button. |
If any money has been applied to the Layaway, RetailEdge will ask you whether you want to return the payment or issue a credit for the layaway. If you press the Yes button, RetailEdge will bring up the Sales Screen Payment Tab and allow you to either return the money as change or apply the money to the customer's credit.