Customer > Issuing Customer Store Credits

There are two ways to give a customer a store credit:

Customer Returns

The first way is through a customer return. This is the recommended way to issue the customer a store credit.

When a customer returns an item, and the customer is owed money at the end of the sale, place the amount in the STORE CREDIT payment method. The STORE CREDIT payment method is automatically created when the sale total is negative and a customer is associated with the sale. When the sale is posted, the customer will be given a credit they can use next time they come into the store.

Manually

The second way is to directly edit or modify the customer's store credit manually. You can do this by:

1.	Pressing the Customer button on the Toolbar

2.	Finding the customer in the Customer Manager and pressing the Modify Button

3.	Typing the store credit amount in the customer's Store Credit field (from the Misc options) and then pressing the Save button.