Returning Items

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 Returning Items

To return an item:

 

1.Place the item's SKU or Item ID in the Find Item box on the Sales Screen Items tab.

 

2.Press the Ctrl key and N key together.  This will change the quantity of the selected item to a negative amount.

 

3.Press the F9 function key or Page Down key to display the Payment tab.

 

4.Using the Arrow keys (↑↓) highlight to the desired payment method.  Type in the amount given for the purchase and press the Enter key. Note: Press the Plus key (+) if you are given exact change.

 

Note: Returned items and purchased items can be combined on the same Sales screen (i.e., an exchange).