Returning Items
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<< Click to Display Table of Contents >> Navigation: Sales > Sales Functions > Returning Items |
To return an item:
| 1. | Place the item's SKU or Item ID in the Find Item box on the Sales Screen Items tab. |
| 2. | Press the Ctrl key and N key together. This will change the quantity of the selected item to a negative amount. |
| 3. | Press the F9 function key or Page Down key to display the Payment tab. |
| 4. | Using the Arrow keys (↑↓) highlight to the desired payment method. Type in the amount given for the purchase and press the Enter key. Note: Press the Plus key (+) if you are given exact change. |
Note: Returned items and purchased items can be combined on the same Sales screen (i.e., an exchange).