Receipts Are Not Printing Correctly

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Receipts Are Not Printing Correctly

If RetailEdge does not print a receipt, check the status of your receipt printer by:

 

1.Choosing Settings|Workstations from the Tools menu.

 

2.Selecting your current Workstation and pressing the Modify button.

 

3.Clicking on the Receipt Printer tab.  Check to see if your type of printer is selected as the receipt printer.

 

4.Clicking on the Receipt Status tab.  Check to see if the default receipt count is set to the correct number of receipts and whether RetailEdge will ask to print a receipt at the end of the sale.