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Local LAN Setup

 

RetailEdge Island will work in a LAN (Local Area Network) if you have two computers connected together in your store.  If you unplug your island computer from your network, you can continue to work on your RetailEdge data while you are disconnected.  As soon as you plug back in either wirelessly or with a cable, RECON synchronization engine will start synching between the island and the store's computer.

 

Remote Real Time Access with VPN Hosting Your Own Data

 

If you want to be able to connect to your data from anywhere (hotspots/home/mobile sales) with real-time access to all your store's data, then you must setup a WAN (Wide Area Network) with a VPN (Virtual Private Network).  A VPN software that many customers use is LogMeIn Hamachi.  You can find more information about this software at www.vpn.net.  We do not provide any support or installation services for any VPN software or hardware.  If you are planning on using the island in a VPN environment, you should have the VPN up and running before the Island installation process so that we can properly test the Island in this environment.  

 

RECON Cloud Server

 

If you don't want to set up and manage a VPN, and be responsible for administering your own master database computer, then we do have a cloud server option.  Our cloud server can improve your connection and synchronization reliability.

 

Additional Recommendations

 

Although Island workstations allow you to work off-line when you are disconnected from your store's system, they should not be disconnected for long periods of time.  This can lead to cross-edits and may create unexpected results.