Sales > Sales Functions > Processing Credit Cards > Using CardConnect Processing Solution

The CardConnect Processing Solution is one of RetailEdge's Out of Scope Solutions. For more information and a description of our Out of Scope Solutions, please see Appendix C - Processing Credit Cards Securely.

To process credit cards with CardConnect:

Create and add items to the sale in RetailEdge and display the Payment tab or button. In RetailEdge move the cursor to the appropriate payment method and press the + key (for exact change) or press the payment method button for the payment method being used . The plus key is found on the right hand side of the numeric keypad. Or double click the desired payment medium on the touch sales screen.

2.	RetailEdge will display a screen with the following options:

Swiped - Card Present: If you have a CardConnect integrated terminal, pressing this button will send the amount of the transaction to the device allowing the customer to swipe their card. Complete control of the transaction and reading and transmitting of all sensitive credit card data is handled by the CardConnect Device.

Keyed Card Not Present: If you are working on a back office computer or simply processing phone orders, pressing this button will transfer control to the CardConnect device for hand keying. You will have the ability to hand key in the value of the card and expiration date, CVV and address information.

Reuse Customer's Last Card: If a customer is associated with the sale and the customer has used a credit card for a previous sale, RetailEdge can use the previous transaction's token (RetailEdge does not store credit card data for CardConnect transactions). Pressing this button will allow you to select from a list of prior transactions and reuse the credit card used for one of the listed transactions.

Get Device Status: Pressing this button will display some Status Information from the CardConnect Device. This can be helpful when troubleshooting connection issues with the Device.

Cancel: Pressing this button will cancel the transaction.

3.	Print out a receipt or receipts with the customer sign line.

Advantages

1.	Processes using the Internet. Does not require a separate phone line and can reduce the time taken to get card authorization by 75%.

2.	Eliminates double entry errors that can occur with separate terminals.

3.	Does not require additional processing software. Simplifies installation and does not require batching through additional software. Batching out is performed automatically by CardConnect.