Processing a Sale with Multiple Credit Cards
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If you are using integrated credit card processing, RetailEdge will allow you to split payment method for a sale. This can be useful if a customer wants to use a Visa and a Visa gift card, or Visa/MC bank card and a Visa/MC credit card, or simply wants to put part of the sale on Visa and part on American Express.
To split payment methods:
Traditional Sales Screen
On the Payment tab, move the cursor or highlight the Payment Method Name and press Enter. A new line with the payment method will be created and allow you to enter another amount for the added payment method.
Touch Sales Screen
Enter the amount to be put on the first card in the Tender box and press the payment method button being used. Then enter another amount and press the second payment method being used. Note: If you do this for a payment method that is not set to Process As a Credit Card, then RetailEdge will overwrite the value listed in the box of payment methods to be processed instead of creating a new line with an additional payment amount.
Once the amount of the sale has been reached or exceeded then RetailEdge will begin to process the credit card type payment methods. If any credit cards fail, then RetailEdge will void/reverse the charges and allow you to start again.
Unlimited number of credit cards can be used per sale, but only one PIN Debit card can be used per transaction.
If you aren't using credit card processing, you can't process multiple credit cards for one sale. If you need to do this, you should:
| 1. | Convert the sale to an Open Order on the Payment tab. |
| 2. | Accept the partial payment on the first credit card. |
| 3. | Make a payment to the Open Order for the remainder with the second credit card. |