Return Items to a Vendor
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<< Click to Display Table of Contents >> Navigation: Receiving > Return Items to a Vendor |
To return items to a vendor, you should perform the receiving process in reverse.
| 1. | Create a purchase order or use the purchase order on which the returned item was to be received. |
| 2. | Add the item you are returning to the purchase order. For the ordered quantity enter the amount being returned as a negative quantity. |
| 3. | Receive the purchase order and use the Update Inv button to update your inventory. |
Note: If you are using an existing purchase order to process the return, you should receive the item being returned, with BOTH the positive and negative quantities. This will keep a record that the item was received and that the item was returned. Printed purchase orders with a total item quantity of less than 0 will have the heading Return Order.
RetailEdge will track the receiving history for all items returned this way. To track returned items, you should run a detailed historical receiving report and set the report filter to show only quantities less than 0.